Rachael Tan

Cancellation Policy 

Please be advised that cancellations made up to 48 hours before a scheduled appointment via email, text, phone call will be processed without a penalty.

Cancellations made 48 hours or less before an appointment will be subject to a charge of half of the service rate. This includes appointments where our service provider is unable to access the property, is turned away, or the client is a no-show.

If [Company Name] cancels an appointment with less than [48 hours notice], a new appointment will be scheduled without penalty to the client, subject to availability.